Areas of Support

Goal: Establish fair, consistent workplace practices that are easy to understand and simple to uphold.

• Develop clear internal policies

• Review and align job descriptions and onboarding materials

• Define expectations around roles, responsibilities, and internal processes

Goal: Help your managers lead with confidence, not hesitation.

• Offer calm, considered HR advice when issues arise

• Support managers to navigate tricky conversations and people challenges

• Reinforce the employee handbook as a day-to-day tool, not just a document on a shelf

Goal: Protect the culture you’ve built — and make expectations clear from the start.

• Define what ‘great behaviour’ looks like in your venue

• Deliver practical training on respectful communication and boundaries

• Address risk early — especially in grey areas like social events or staff drinks

Goal: Build a learning-led environment that supports growth.

• Build foundational training for key roles

• Strengthen onboarding: first day, week, month

• Collaborate on soft skills or product training

Goal: Attract and retain great people by articulating what sets you apart.

• Define what makes your workplace worth choosing — and staying for

• Build simple, meaningful initiatives around wellbeing, recognition, and growth

• Shape a values-led EVP that reflects what your team actually cares about