For Middle & Senior Managers

No doubt — if you could, you’d spend more time with your senior team. Coaching. Guiding. Reflecting. Helping them step back from the day-to-day to focus on their leadership.

This two-day course does exactly that.

Designed specifically for hospitality’s mid to senior-level managers, Elevating Leadership offers a structured space to pause, reflect and refine the leadership habits that make a lasting impact on your people and your business.

What your leaders will explore

Managing Time Effectively
Leaders are often pulled in every direction. This session focuses on how to prioritise, plan, and use time intentionally — so that energy is spent where it matters most.

Building Trust
Trust isn’t just about being liked — it’s about creating a culture where people do what they say they will. This session explores how senior leaders can build trust by setting clear expectations, following through, and holding themselves (and others) accountable.

Having Difficult Conversations
From underperformance to team conflict, senior managers often avoid the hard conversations. This session offers frameworks, language, and practical strategies to approach them with clarity and care.

Managing Relationships
Leaders are only as strong as the relationships they build. We’ll explore how to manage up, down and across the business — with emotional intelligence, consistency and credibility.

Course Format

• Delivered over two full days

• In-person sessions, grounded in hospitality settings

• Tailored for experienced managers overseeing teams, departments or venues

• Interactive, practical and reflective

Pricing

$1200 + GST per person
(Group bookings and private in-house sessions available on request)